The fact that you can keep your books after your subscription lapses is good, although most providers do offer this. Kobo has a great selection of titles, and a low price of admission, so whether you’re a seasoned listener or you just want to try audiobooks for the first time, you’ll certainly be spoilt for choice. Once you’ve started reading, you’re tied in. If you change your mind, you can cancel your order within 14 days of the purchase date, but only if you haven’t accessed the digital content. However, unlike Audible, the site has no option for book exchange if you’re unhappy with your purchase. Kobo also has a Facebook page and Twitter dedicated to customer support, showing that they’re committed to the ultimate user experience. There’s a basic live chat, which first uses a bot to answer your question, and then directs you to a customer service advisor if your enquiry is unsuccessful. Kobo’s dedicated support page is extensive and answers all basic technical questions, including how to change account settings and troubleshoot. (Image credit: Kobo) Kobo: Support and exchange If you search for podcasts, the query churns up a plethora of audiobooks on podcasts rather than the podcasts themselves. We also found its search function to be pretty basic. It’s not as minimalist as other audiobook apps - take Blinkist, for example. One other downside to its extensive tools is that the app can seem tricky to get to grips with at first. While the app is packed with plenty of handy features, we found the app to be quite slow, especially when using its search function to discover new titles. Your library is divided into authors or series’, and you can create a wishlist or organize downloaded books into personalized collections so you can return to your favorites later. There’s an insightful page dedicated to your listening stats, so you can learn all about your personal audio habits. With personalized recommendations based on your reading habits, the app is geared towards your preferences. As with most apps, you can adjust the listening speed of your audiobooks, and there’s also the option to set a sleep timer if you’re prone to dozing through late-night listens. You can choose to read eBooks in portrait or landscape mode, and customize your font type and size to make sure the reading is easy on your eyes. The Kobo app has an impressive range of features. So if you don’t listen on smart devices and would prefer to use a PC, you should consider downloading audiobooks to your desktop with a different provider. Unfortunately, Kobo audiobooks are not compatible with Kobo desktop or the website, nor in the Kobo app for Windows or Blackberry. (Image credit: Kobo) Kobo: App and websiteĪs soon as you purchase an audiobook from the Kobo desktop store, it can be downloaded onto the free downloadable app available on Android and Apple smartphone devices or tablets.
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